Maximize Efficiency by Correlating IT Efficiency Metrics to Business Activity

As the maturity of the environment and management practices grow, organizations can begin to set and measure against goals and targets that relate capacity and performance to business activity. Optimal levels of efficiency can be achieved through this correlation and a focus on answering key questions such as:

Are we meeting required service levels efficiently?

Target-based scorecarding. Depending on the SLA or business service, different targets for efficiency and utilization will be required. CiRBA provides scorecarding of aggregate utilization levels and derived metrics (such as availability) against IT targets. This provides rolled-up scorecards aimed at IT executives, offering critical views that are not otherwise available, greatly reducing the manual effort involved in data collection and reporting.

How can I take advantage of motioning without losing the benefits of ITIL compliance?

Service management (ITIL) compliance. Proactively managing placements of workloads within virtual infrastructure reduces the volatility of business critical environments by minimizing intra-day VM motioning. This promotes a higher degree of ITIL compliance in shared environments by allowing operational incidents to be clearly separated from planned and/or expected activity.

How can I gain visibility into overall efficiency and risk?

Composite enterprise efficiency analysis. CiRBA provides composite measures of operational efficiency across the entire IT organization including fully-loaded utilization.

Business activity correlation. Modeling of high-level business metrics, such as concurrent logins, transaction rates and response times, reduces the number of data sources that must be referenced when making decisions and managing IT environments, saving time and increasing accuracy.

Transactional efficiency analysis. CiRBA provides baselines that allow unusual situations to be detected (such as failovers) and enables the comparison of business service integrity before and after critical transformations (such as virtualization or data center consolidation).